Are you Life Equals or Balance the Superfood Shot?
Great question! In an effort to create a more seamless experience for our customers online and in store, in late 2018 Life Equals rebranded it's consumer facing business to align with our primary product line Balance the Superfood Shot.
What does Life Equals stand for?
At Life Equals, we are passionately committed to bringing about real and immediate change by micro-focusing on the daily nutrition of individuals. These changes - better health, greater immunity from disease, and a happier outlook on life itself - are the kind of deep, meaningful changes that reach well beyond the individuals themselves. Check out about us to learn more!
Where is Life Equals / Balance the Superfood Shot based?
We are proud to be born in Kansas City.
What's the best way to get in touch with Life Equals / Balance the Superfood Shot?
Questions, concerns, or anything else, we always enjoy hearing from you.
Please direct written correspondence to:
6029 Broadmoor St. #1192,
Mission, Kansas 66202
Feel free to call us at:
Mon. - Fri. 9:00 a.m. to 5:00 p.m. CST
Or our best email is: email@example.com
I’m nervous entering my credit card, is this a secure site?
Absolutely. We use a secure transaction system that protects all of your information and keeps it private – we cannot access it, and others won’t be able to either. We keep you safe – don’t worry!
When is my card charged?
Your credit card is charged at the time of your purchase. For subscription orders, you’re charged at the duration of your choice.
Can I cancel my order once it has been placed?
You cannot personally cancel your order once it is placed. If you have entered an incorrect shipping address or would like to have your order cancelled or modified, please contact us immediately by emailing firstname.lastname@example.org or messaging us on our Facebook page.
What are the shipping options for Life Equals / Balance the Superfood Shot products?
Life Equals products are shipped by the United States Postal Service (USPS).
How long will it take to get my products?
We guarantee 7-10 business days unless you select a quicker option. We are centrally located in the U.S., so there’s a good chance it will delivered quicker! If you selected two-day shipping, you will receive your products within two business days of placing your online order. You will receive an email confirmation once your order ships.
How much does shipping cost?
If you’re in the U.S. and choose Subscribe & Save, it’s free! However, there is a small international shipping fee, even with subscriptions. Shipping costs vary with every order and all shipping options and costs will be calculated for you in the "Shipping Method" section during checkout.
Do you ship Life Equals products Internationally?
Of course! We, at Life Equals / Balance the Superfood Shot we love to travel and so do our products!
Does SuperfoodShot.co ship to P.O. Boxes or Military APO/FPO addresses?
Orders by standard shipping can be delivered to P.O. Boxes or Military APO/FPO addresses.
What if my order was damaged in transit?
In the unlikely event that your product does arrive with damage, please let us know within 21 days of your order date by emailing us at email@example.com and please include photos.
How do I get a refund if I am dissatisfied with your products?
All Life Equals / Balance the Superfood Shot products are satisfaction guaranteed within 30 days of the purchase date from both SuperfoodShot.co and all retailers. To receive a refund if purchased from SuperfoodShot.co, please mail us your original SuperfoodShot.co receipt along with your unused Life Equals / Balance the Superfood Shot product(s) within 30 days of the purchase date. Product cannot be used.
Please address to:
Attn: Life Equals Refund Request
Life Equals, 6029 Broadmoor St.#1192
Mission, KS 66205
Your refund will be issued back to the credit card that you used to purchase the product. Please allow two to four business days for your refund request to be processed and issued. We only accept returns, exchanges, and product-related issues for products purchased on SuperfoodShot.co Please contact the retailer you purchased your products from for proper return instructions.
What if I was shipped the wrong item(s)
Please email us immediately at firstname.lastname@example.org and we will be happy to correct our mistake.
What stores stock Balance the Superfood Shot?
Our distribution is growing leaps and bounds each month. Please check out Store Locator to see where you can purchase Balance the Superfood Shot®. It is updated frequently.
Where are Life Equals supplements and vitamins manufactured?
Life Equals supplements and vitamins are manufactured in the United States at a GMPC certified facility.
Where is Balance the Superfood Shot® manufactured?
Balance the Superfood Shot is manufacture in the United States.
Are Life Equals / Balance the Superfood Shot products regulated by the FDA?
The package labeling, ingredients and manufacturing quality of all Life Equals products are FDA regulated in accordance to the Federal Food, Drug, and Cosmetic Act (FD&C Act).
I have questions about a specific Life Equals product, where can I get additional information?
Because each Life Equals product is different in nature it isn't possible to provide one all-inclusive FAQs. Please reach out to email@example.com and we are happy to answer any questions you may have.